Help
(For frequently asked questions, click
here.)
Click on the link above for access to the most frequently asked questions (FAQs) on the project. The FAQs are drawn from the files of the 2000friends website and more will added over time. Lots more information and technical advice to come.
If you have a technical problem with any of your project supplied equipment please contact the PC World Helpdesk on 0845 6090516.
For additional assistance on any project related matter please send an email to the DC enquiry service dc@argyll-bute.gov.uk or call the project helpline on 01546 604488.
2000Friends
2000friends provides online help and news for the new digital community. You can read the latest computer news, get advice and email questions to the website or read lots guides and useful tips on its thriving forum. If you wish to take part yourself, join the forum by filling in one of the online forms!
Re-imaging your PC
There have been many occasions when PC World have asked you to re-image your PC. We do not believe this is always necessary and we hope to be able to publish additional information on how to avoid this if possible. In the meantime, PC World have been kind enough to supply instructions on how to restore your PC to the original condition. The documents are rather large and will also be distributed on a CD to all homes in the coming weeks.
WARNING: Please be aware that this process should only be attempted as a last resort and by a suitably qualified support person or Digital Champion. These documents are large and may take a long time to download
To read the documents you will need to install Adobe Acrobat reader on your PC. If you have not already done so the reader is available by clicking on the icon below.
